A. Withdrawal Instructions
Introduction
Consumers have a right of withdrawal under the following conditions, where a consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession:
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period will expire after fourteen days from the day on which you, or a third party other than the carrier and indicated by you, acquires physical possession of the last good.
To exercise your right of withdrawal, you must inform me,
Sebastian Schertel, Bachstr. 7, 96120 Bischberg
of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or email). You may use the attached model withdrawal form, but it is not obligatory.
You can also electronically fill in and submit the model withdrawal form or any other unequivocal statement on our website (see above). If you use this option, we will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by email) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract.
We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.
You will have to bear the direct cost of returning the goods. The direct cost of returning the goods that cannot normally be returned by post (freight goods) is estimated at a maximum of approximately 80 euros for each such good.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exclusion or Premature Expiry of the Right of Withdrawal
The right of withdrawal expires prematurely for contracts for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons if they become unsealed after delivery.
The right of withdrawal expires prematurely for contracts for the supply of goods which, after delivery, are inseparably mixed with other items due to their nature.
The right of withdrawal expires prematurely for contracts for the supply of audio or video recordings or computer software in a sealed package if the seal is removed after delivery.
The right of withdrawal does not apply to consumers who, at the time of concluding the contract, do not belong to a Member State of the European Union and whose sole residence and delivery address at the time of concluding the contract is outside the European Union.
Linked/Financed Transactions
If you finance this contract through a loan and later withdraw from it, you are no longer bound by the loan agreement, provided that both agreements form an economic unit. This is especially to be assumed if we are simultaneously your lender or if your lender makes use of our cooperation in terms of financing. If the loan has already been received by us at the time the withdrawal becomes effective or the goods are returned, your lender will enter into our rights and obligations from the financed contract concerning the legal consequences of the withdrawal or return in relation to you. The latter does not apply if the present contract concerns the acquisition of financial instruments (e.g. securities, foreign exchange or derivatives). If you want to avoid a contractual obligation as much as possible, make use of your right of withdrawal and also withdraw from the loan agreement if you are entitled to a right of withdrawal for that as well.
General Information
- Please avoid damaging and contaminating the goods. Please return the goods in their original packaging with all accessories and all packaging components. Use protective outer packaging if necessary. If you no longer have the original packaging, please ensure adequate protection against transport damage with suitable packaging.
- Please do not return the goods to us freight collect.
- Please note that the aforementioned points 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.
B. Withdrawal Form
If you wish to withdraw from the contract, you can also copy this form into a word processing program, fill it out and return it to me. The quickest way is to use the form at the top of this page, as it will be transmitted directly.
An
Sebastian Schertel
Bachstr. 7
96120 Bischberg
Germany
Tel.: 09503503543
Email: sebastian@frankenseo.de
I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
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Ordered on (*) ____________ / received on (*) __________________
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Name of consumer(s)
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Address of consumer(s)
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Signature of consumer(s) (only if this form is notified on paper)
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Date
(*) Delete as appropriate